Contact
Get in touch with Zelora London
Whether you are comparing styles or checking where your parcel is, we are happy to hear from you.
Customer support
Email: info@zelora-london.com Contact form: the form on this page
We do not operate a phone line. Email and the form below are the fastest way to reach us.
Monday to Friday: 9:00 to 17:00 GMT Saturday and Sunday: closed
Include your order number if your message is about an order.
How can we help?
- Order status: we will look up where your parcel is and what tracking shows
- Returns: contact us for the return address and instructions
- Sizing: ask us about fit or sizing
- Anything else: send us your question and we will do our best to help
Complaints
Email us with your order number. We aim to resolve complaints within 7 business days; if we cannot, we will send a final written position within 14 days.
Company information
Contact Information
Company name: A.H.M. Ventures (operating as Zelora London)
Chamber of Commerce number: 94666415
VAT Number: NL005099817B83
Address: Romeinseweg 53, 6135 JA Sittard, The Netherlands
Our customer service team is available during the following hours:
Monday to Friday: 9:00 AM to 5:00 PM (GMT)
Saturday and Sunday: Closed
Email: info@zelora-london.com
If you provide a phone number in the form, we use it only to respond to your enquiry. See our Privacy Policy.